We pack all shipments by hand.
We have many years of experience shipping live succulents and cactus plants. We pay close attention to packing and have developed an expert shipping method. All succulents are packed and protected with polypropylene cotton (this is a stuffing used for dolls). We find this is the most effective material for protecting live plants while in transit. It is important to us that you are able to Keep going and Keep growing without any stress about the quality of the product or packaging.
Shipping Speed
In general, it takes 3 to 10 days for plants to arrive after you place your order. All orders will be shipped out 48 hours after you place them. We ship the orders on work days(from Monday to Saturday) and all year round. In normal conditions, it will take 3-10 days for you to receive the package. Estimated shipping times are offered as needed.
HOLIDAYS: During weeks in which a holiday occurs - Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas, New Year's, etc. - shipping may be delayed until the following week.
EXTREME WEATHER NOTICE: The Next Gardener reserves the right to hold shipments during storms or periods of extreme heat or cold. This is to ensure your plant does not suffer while it is in transit.
Winter shipping
We insist on shipping succulents to our customers all year round. However due to the extreme winter weather, although we pack succulents with as much protective material as possible, plants are still at increased risk of frost on their way to colder areas. We highly recommend adding one 72-hour heat pack to your order or you can request a hold on the package until it warms up.
Please note that The Next Gardener is not responsible for packages that suffer cold damage without a heat pack. We cannot control the weather. Order at your own risk.
Hawaii, Alaska, and Other US Territories
Fortunately, shipping is available to Alaska, Guam, and other U.S. Territories. However, due to numerous factors beyond our control, including customs checks and shipping delays, free shipping to Hawaii and Puerto Rico is not an option. And we can not provide the 14-day quality guarantee for orders going to Hawaii and Puerto Rico. The buyer will assume all risk of damage when a delivery is delayed. We appreciate your understanding.
Sorry. No International Shipping for now!!!
