Lovely Rose Gift Box, Graptoveria Lovely Rose

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Description
  • Lovely roses represent endless love to your lover and succulent Graptoveria lovely rose is definitely better than roses because it is a perfect gift that grows! If you want to prepare something special for Valentine's Day, or daily significant dates. They are what you are looking for.
  • Besides lovely succulents, what you want to say to the recipient also does matter. Leave your message and tell them how much you treasure your relationship. We deliver it! 
  • Delicate and quality gift box offers an unforgettable impression. We design this box in green, the color of life! That is our goal to run this brand, to invite more and more people to join the gardening group and make our life more relaxing and better.
  • What is in this gift box?
  1. Beautiful and healthy Graptoveria Lovely Rose succulents (rooted in 2'' nursery pot). (Note: the planter and corsage are only for product show, they are not included in this product.)
  2. Succulents are protected by soft and clean polypropylene cotton(used as fillers for dolls).
  3. One message card. ( Please add your message/ note when you checkout), or we will send you a blank card.
  4. Endless love.
  • There are types of TNG succulent gift boxes. Please check them out and choose the one you want. Any questions, feel free to contact us.
Return & Shipping

Warranty Information

The overwhelming majority of our orders are delivered without any issues. However, due to the packing, shipping, and complicated weather conditions across the country. For these rare instances, we offer this 14 Day Quality Guarantee to all our customers:

Our plants and products are guaranteed to be top quality. They are always well-rooted and disease-free. Please contact us if your plants do not arrive in prime condition. We will either:

  • Credit card or PayPal refund

  • Replacement plants (if possible)

This guarantee applies to all plants and products for up to 14 days after delivery.

14 Day Quality Guarantee

The Quality Guarantee Covers These Issues: 

  • Root rot (Cuttings and bareroot plants are not included.)

  • Numerous broken or missing leaves

  • Incorrect plants or products

  • Missing plants or products

  • Visible damage on pots, trays or other accessories

  • Pest infestation

The Quality Guarantee Does Not Cover These Issues:

  • Dry or wilted bottom leaves

  • Potting soil on leaves

  • Minor color/ shape differences from image in the product listings

  • Assorted products that differ from product image

  • Extreme neglect and disregard of included care instructions

  • Purchase of incorrect products due to customer error.

Please Note:

  • Packages must be retrieved and opened within 24 hours of delivery to qualify for returns, refunds, or store credit.

  • If the tracking information for your order shows a "delivered" status, but you have not actually received your order, contact us within 48 hours to qualify for replacements or refunds.

  • Photos of all damaged plants are required for any replacements or refunds.

Replacement:

Only the replacement plant(s) will be included in a replacement shipment. We will not add any additional plants to a replacement shipment. No substitutions will be sent; any replacements will match the original plant variety. Replacement option cannot be combined with store credit option.

Returns and Refunds

What to do if there's an issue with your order:

If you have any issue covered by our guarantee, please connect with us within 14 days of delivery.

Where to connect with us?

  1. The support email address is support@thenextgardener.com

  2. Our social media.

Note: We will respond to your message within 24 hours.

What you need to provide to us:

  1. Your order number

  2. A description of the issue

  3. Some photos of the package or products

Full refunds will be issued if your order is returned undamaged within 14 days of delivery.

The customer is responsible for return shipping fees and any damage that occurs during transit.

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